Dodoma Urban Water
Supply and Sanitation Authority (DUWASA) was established under section
3(I) of Cap. 272 of 1997 as repealed by section 60 of Water Supply and
Sanitation Act No. 12 of 2009. DUWASA is charged with the overall
responsibility of operations and management of water supply and
sanitation services in Dodoma urban within the Municipality.
Applications are invited from suitably qualified, dynamic, experienced
and performance driven Tanzanians, male and female, to fill the
following positions:
JOB TITLE: Commercial Manager
REPORTS TO: Managing Director
JOB PURPOSE: To
maintain customer records and follow up customer bills to ensure
customers who get water, are correctly billed and pay for the water they
have consumed at the right time.
REQUIRED QUALIFICATIONS:
· Academic
Qualification: Holder of a Master’s Degree in Business Administration
or equivalent from a recognized institution with relevant work
experience of twelve years, computer application and management skills.
· Work
experience: At least 12 years relevant experience with management
experience and computer application in a reputable organization.
· Additional Competencies for the Post:
- Self starter, able to work and plan daily tasks with minimum supervision.
- Effective communication skills in writing and speaking.
- Ability to work
independently and collaborate in a team environment and may be required
to work other than normal duty hours, which may include evenings,
weekends, and /or holidays.
- Performance oriented, strongly motivated and maintains high work standards.
- Team player with good interpersonal and analytical skills.
- Ability to meet deadlines and give feedback in a timely and professional manner.
KEY DUTIES AND RESPONSIBILITIES:
1) Heads
the department responsible for customer services, customers billing and
metering data and revenue follow up of payments of water bills by
customers.
2) Advises the Managing Director on all commercial issues of the Authority.
3) Checks
and directs subordinates on customer data collection, entry,
computations and analysis to ensure they are effectively and efficiently
done.
4) Develops and implements strategies for meeting customer demand for water and improving customer service.
5) Checks on customer database to ensure it is correctly up-dated regularly and current.
6) Monitors the revenue collections from customers and devices appropriate policies and plans to ensure timely payments
7) Oversees
the preparation and dispatching of periodic customer monthly
invoices to ensure that all customers are supplied with correct
invoices at appropriately specified intervals.
8) Sets-up
and controls annual billing or revenue collection targets depending on
the service supply and demands of consumers, and devise appropriate
methods to achieve them.
9) Sets
up mechanisms for identifying, verifying and recommending vulnerable
groups and individuals who may qualify for free water services
according to the guiding policies.
10) Prepares and recommends tariff setting formulas and required prices depending on the established costs.
11) Develops and implements strategies to ensure customers settle their current bills rather than have outstanding bills.
12) Develops
individual performance objectives, targets and standards in
consultation with the immediate superior as part of performance
agreement.
13) Performs any other duties as may be assigned by the Managing Director.
JOB TITLE: Water Production Engineer I
REPORTS TO: Technical Manager
JOB
PURPOSE: Responsible for efficient and effective management of water
production infrastructures and activities of the Authority.
REQUIRED QUALIFICATIONS:
Academic
Qualification: Holder of a Degree in Mechanical/Electrical Engineering
or equivalent qualification who is registered with Engineers
Registration Board with six years relevant experience in the water
production and treatment works and good working knowledge of ICT
applications and management skills.
· Work
experience: who is registered with Engineers Registration Board with
six years relevant experience in the water production and treatment
works and good working knowledge of ICT applications and management
skills.
· Additional Competencies for the Post:
- Self starter, able to work and plan daily tasks with minimum supervision.
- Ability to work
independently and collaborate in a team environment and may be required
to work other than normal duty hours, which may include evenings,
weekends, and /or holidays.
- Team player with good interpersonal and analytical skills.
- Ability to meet deadlines and give feedback in a timely and professional manner.
KEY DUTIES AND RESPONSIBILITIES:
1) Monitors
water quality and quantity from boreholes and water distribution system
and ensuring compliance with the prescribed standards for drinking
water and reporting any deviations, possible causes and required
remedies.
2) Establishes procedures for water quality monitoring and supervises the sampling of raw water supply.
3) Liaises
with Operations Engineer and Sewerage Engineer to ensure proper
sampling and quality analysis of water and waste water are undertaken as
scheduled.
4) Prepares
and conducts training programmes for surface and borehole pump
operators/staff on the appropriate procedures and standards/guidelines
for operation of electromechanical machines/equipment and ensures that
the operating instructions are adhered to.
5) Liaises
with Electrical Engineer and TANESCO to ensure adequate and constant
power supply to the water production machines and ensure immediate
repairs and restoration of power whenever failure occurs.
6) Provides
to the Technical Manager, information and statistics regularly,
accompanying actual performance with variances from planned performance
and carry out corrective measures.
7) Prepares periodical reports regarding water production activities as required by management.
8) Monitors
performance of installed power factors correction pieces of equipment
and advises on various measures to minimize electricity consumption on
water production
9) Ensures prompt and efficient investigations of customer complaints.
10) Develops
individual performance objectives, targets and standards in
consultation with the immediate superior as part of performance
agreement.
11) Performs any other related duties as may be assigned by Supervisor.
TERMS OF EMPLOYMENT FOR THE POSTS: Unspecified Period of Time.
AGE LIMIT FOR THE
APPLICANTS: In the Mwananchi Newspaper of 16/02/2016, it was mistakenly
written that the age limit for applicants should be above 45 years of
age. The correct age limit for Applicants should not be above 45 years of age.
REMUNARATIONS: The posts carry attractive remunerations package subject to work professional experience and qualifications.
MODE OF
APPLICATION: Letter of application accompanied by a detailed CV,
Photocopies of relevant certificates; names and addresses of three
referees; day contact telephone numbers and postal address should reach
the under mentioned address before or on March 03, 2016 to:
The Managing Director,
Dodoma Urban Water Supply and Sanitation Authority,
P.O. Box 431,
Tel: 026 – 2324245. Fax: 026 – 2320060,
DODOMA
E-mail: duwasatz@go.tz
ONLY SHORTLISTED
CANDIDATES WILL BE CONTACTED FOR INTERVIEW; AND THOSE WHO WILL NOT
HEAR FROM US SHOULD CONSIDER THEMSELVES UNSUCCESFUL
